Service Desk tools can help your team build a robust solution to optimize, automate and improve your services. JIRA Service Desk is one of the fastest growing service desk tools dedicated to providing innovative and easy to use user experiences.Read full text
With not only IT teams in mind, Atlassian has recently released the new JIRA 7.0. An all new toolset that tailors three products for three different teams.
JIRA has been redesigned into three purpose-built experiences for software, IT, and business teams. For those of you familiar with JIRA, you may be thinking: Why’d they do that?Read full text
New Releases, Agile Best Practices and much, much more – this year’s first Atlassian Open Forum sparked conversations and brought together Atlassian users from across the Tampa Bay area. Presentations focused on JIRA Service Desk and Agile transitions, along with an engaging panel discussion that included questions from the audience. Our presenters and panelists included:Read full text
Teamwork is essential to delivering great software. Sharing common values and embracing “we” rather than an “us vs. them” culture are the first steps towards building a great distributed team. Finding and sharing successful practices across all locations is also very important while also providing the teams with an appropriate toolbox for increased work visibility, collaboration and communication.Read full text