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e-Core Presents with New York Atlassian User Group in NYC

On September 27, e-Core attended and delivered a presentation the “Kick Into Fall With Post Summit Europe Meetup” with the New York Atlassian User Group at eBay's office in midtown Manhattan.The event included many other Atlassian Partners and clients and covered...

ITSM and ITIL: What Software Company CIOs Need to Know

ITIL and ITSM are similar terms that are often used in related contexts. Each term is used to describe the strategic implementation of technology solutions within a business. However, the two are not interchangeable – they each represent a different aspect of service...

ITSM Definition: What is IT Service Management?

Information Technology Service Management (ITSM) refers to all the activities, from policies to processes to procedures, which include strategic design and technology implementation to help a business meet organizational goals. By following ITIL best practices, the...

Scaling Your Finance Company with Atlassian Tools

Atlassian creates enterprise software products that are used in a variety of industries, including finance. Atlassian tools enable planning, coding and collaboration to help customers streamline and become more efficient, effective, and successful. Enterprise software...

How IT Service Management Supports Process Improvement

Information Technology Service Management (ITSM) is the strategic design and implementation of technology to help a business meet organizational goals. ITSM experts can advise a company on improving in several areas: change management, issue resolution, problem...

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