Atlassian Open Forum Brings Together Tampa’s Tech Community

26 October 2015 | News

New Releases, Agile Best Practices and much, much more – this year’s first Atlassian Open Forum sparked conversations and brought together Atlassian users from across the Tampa Bay area. Presentations focused on JIRA Service Desk and Agile transitions, along with an engaging panel discussion that included questions from the audience.  Our presenters and panelists included:

  • Paul Buffington, Principle Product Marketing Manager – JIRA Service Desk, Atlassian
  • Cristina Liriano, Enterprise Agile Coach, Catalina Marketing
  • Marco Roman, Director of Atlassian Consulting, e-Core

The evening started with networking and light appetizers with beautiful Tampa skylines in the background at the Tampa Club.  We rolled right in to our presentations, starting with Paul’s discussion on “The Secret to Scaling Service Management”. His presentation included insights on how and why Atlassian started and where they plan to go in the future.  The most anticipated part of Paul’s presentation was centered on the new release of JIRA 7.0 and the trifecta of products tailored for teams inside and outside of the IT department. These three new and independent purpose-built products are focused on team projects and processes – from HR to Legal to Marketing efforts.

You can learn more about the new products here:

Next, we moved to Cristina’s presentation on Agile transitions and their struggles in adopting new tools and processes.  Cristina gave great insights on how many companies, like hers, were facing challenges in implementing Agile into their company culture.  Her tips included keeping it simple; don’t expect a tool to teach people Agile; be flexible and willing to make mistakes.

Finally our evening ended with our presenters coming together for a panel discussion centered on best practices and solutions for Agile, JIRA and JIRA Service Desk.

Those who were able to attend the event found valuable information and gave us some great feedback:

“I took away a lot from the Atlassian Open Forum by e-Core IT Solutions last evening in Tampa. Paul Buffington provided a great overview of Jira Service Desk — but also introduced me to the concept of Bimodal IT. Cristina Liriano shared candid Agile Coaching stories and strategies. Well organized event and informative panel.”  – Atlassian Open Forum Attendee

“Very interesting…..I enjoyed learning about JIRA’s products and how Catalina uses them.” – Atlassian Open Forum Attendee

We are extremely grateful for those who were able to attend and make this event a success. A huge thank you to Paul Buffington and Patricia Anemone from Atlassian who gave their time, knowledge and expertise; a big thank you to Cristina Liriano from Catalina Marketing who gave her time and shared her professional experience with us; and lastly a great thank you to the Tampa Club for a beautiful venue and great food!

Lastly, we would like to thank the companies and those who participated:

Systems Made Simple Verizon
Catalina Marketing PICO
Sypris Electronics Clarient Global
PSCU PMI Suncoast Chapter
ConnectWise Sogeti Group
HealtheSystems Time Customer Service
PwC USF Health Systems
Concerto Cloud Services Credit Suisse

For those of you who attended and those who weren’t able to make it, please find at the bottom of this blog post (under the photos) our presentation from the event for you to download.

For more videos and information on JIRA 7.0 and other Atlassian products, please use the links below:

JIRA Software

JIRA Service Desk


For more information about how e-Core can help you implement, transition, update or purchase JIRA, JIRA Service Desk or other Atlassian products, CLICK HERE

For more updates on e-Core, follow us on LinkedIn by clicking here

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