Improved incident management with Atlassian ITSM solutions
Learn how to adopt a modern ITSM methodology including ticketing, alerts and on-call management platforms.
In this on-demand webinar we will cover:
• Best practices of Incident Management. How ITIL framework connects teams. Why an agile approach delivers faster, proactively addressing your support tickets.
• How OpsGenie and Jira Service Desk better organize your process. Why integrating these with Atlassian tools improves Incident Management. How e-Core uses these tools to help you deliver DevOps support for your IT teams.
• How we proactively apply Atlassian tools, improving customer experience with your IT Team. How e-Core delivers innovation via best practices for: Incident Alerts, Root Cause Analysis, SLA management and Incident Monitoring.
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