Jira System Administration

Learn how to manage Jira within your company. Our course covers management of users, add-ons and system operations in a general scope. We then dive deeper into Jira framework in the server view — working on log analysis, Atlassian support, and any necessary troubleshooting in the application. Essential for those who maintain and support Jira at your company.


On-site or remote

Target Audience
Infrastructure Analyst, System Admins and Jira Admins

Basic knowledge of Jira

Server Training Topics

  • Jira System Admin Concepts
  • Applications Management
    • Version and Licenses
    • Application Access
    • Application Links
    • General Configuration
    • Application Navigator
  • User Management
    • Users, Groups and User Directories
  • Manage Apps
    • Find New Apps
    • Manage Apps
    • Apps General Configuration
  • General System Configuration
    • General Configuration
    • System Info
    • Database Monitoring
    • Integrity Checker
    • User login and Profiling
    • Audit Log
    • Global Permissions
    • Password Policy
    • System Dashboard
    • Look and Feel
    • Announcement Banner
    • Shared Filters
    • Shared Dashboard
    • Indexing
    • Attachments
    • Webhooks
  • Import and Export
    • Backup System
    • Restore System
  • Project Import
  • External System Import
  • Mail Configuration
  • Outgoing Mail
  • Incoming Mail
  • Mail Queue
  • Troubleshooting and Support Tools
  • Instance Health
  • Log Analyzer
  • Support File
  • Jira Installation Overview
  • Application Directory
  • Home Directory

Cloud Training Topics

  • Jira System Admin Concepts