Jira Ops and OpsGenie:
Improving your incident management
with Atlassian ITSM tools
January 29 @ 2 to 3PM EST
About the webinar
When handling incidents, a centralized command center is vital to help communicate, escalate and notify your IT teams in real time. Atlassian introduced Jira Ops and OpsGenie to improve incident management and now it’s time to understand how they can improve the handling of your own incidents.
The benefits of adding Jira Ops and OpsGenie to provide a solid incident management machine to support your customers.
The integrations of different Atlassian tools like StatusPage, Jira Service Desk and Confluence with the new tools.
Best practices for incident management and how they can be implemented in an Atlassian environment.
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About the host
Steven Meadows is an Atlasssian Presales Engineer with over 7 years of application implementation experience. Certified in Jira Software and Project Administration, he focuses on improving areas with the Atlassian stack such as service management, DevOps and software development.
e-Core is a Platinum Enterprise Atlassian Solution Partner. For 12+ years e-Core has been focusing on helping customers deliver better technologies with faster deployments through our Atlassian services, migration, upgrade, deployment, integration and training services across Atlassian Server, Cloud and Data Center platforms.