What challenges do you face in your Atlassian environment?

I need help to diagnose and revert errors in Atlassian tools, Marketplace apps or third-party integrations.

I have questions related to features of Atlassian tools and Marketplace apps.

I need support to perform day-to-day tasks and administrate my environment.

I need 24/7 support service to ensure my mission critical tools are operating at high performance.

I need to prevent potential issues and a support team for detailed root-cause analysis and post-incident reviews.

I need a seasoned Atlassian partner to host my Atlassian tools in a reliable way.

What we offer

What we offer

Our Atlassian products support provides administration and support on Atlassian environments. We collaborate with Atlassian Marketplace vendors to expedite workarounds and fixes to your issues.

We are an Atlassian Platinum Solution Partner Enterprise with more than 12 years of experience with Atlassian tools, solutions and support. We are the go-to partner in NY and Tri-State Area. Count on with our highly qualified tech team certified by Atlassian to help you. Our customer satisfaction scores are 4.9 out of 5.


Are Atlassian tools critical to your business?

Keep your team focused on business initiatives while we support and manage your Jira Software, Jira Service Desk and Confluence instances.

Support guidance

Support guidance

We provide support and guidance for all your usage-related questions for Atlassian products and Marketplace apps.

Administration

Administration

We expertly manage your products and your daily processes with expertise.

Atlassian solutions hosting

Atlassian solutions hosting

Our hosting options allow us to support, maintain and manage an environment matched to your business needs.


Our service plans

Atlassian hosted or self-hosted environment; basic guidance to complex troubleshooting; our service plans are designed to ensure your success with Atlassian tools and Marketplace apps.

Basic

If you need support for your inquiries and incident management in your Atlassian tools, this is the ideal plan.

Standard

Best for environments with higher complexity that have integrations with external tools and need health checks frequently.

Premium

Best for mission-critical environments with high complexity that require monitoring and support for administration, hosting and upgrades.


Why you should purchase a service plan?

- Have necessary resources available to respond in real time to changes that arise in your Atlassian environment

- Count on medium-and long-term support in your journey with Atlassian solutions in order to use as much as the tools can offer you

- Roll out digital solutions quicker and manage infrastructure changes faster, all while gaining significant cost-savings ​​compared to other vendors


Download a copy of our service plans PDF to see how we can help you

Our service plans were designed to provide you with the ideal level of support, guidance and expertise based on your needs and where you are in your Atlassian journey.