Onsite assessment services
SupportOps Framework scan
Personalized improvement plan
Augmented support capacity
Consulting layer to boost operations
Tackle specific challenges:
High complexity tickets
Ticket segment specialization
End customer classification
Being in the nearshore industry for a long time and working with top global companies helped us solve the remote service quality challenge.
Solid process to attract and assign the right professional according to your business needs.
Glassdoor's Top 20 most loved companies in Brazil in 2018.
Framework developed to ensure collaboration, quality and security.
We want to understand how we can improve your CSAT helping transform your software technical support.