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3 Ways Remote Teams Can Benefit from an Atlassian Consultant
3 Ways Remote Teams Can Benefit from an Atlassian Consultant

This blog post shows three ways an Atlassian consultant can benefit remote teams to work more productively, efficiently, and more closely together.

Over the past few months, businesses of all sizes and types have had to move to remote working to help stop the spread of Covid-19. Employees are busier than ever with more video calls, endless email strings, and urgent shifts in operations. And as cases surge in many states in the US, the remote work life isn’t going away anytime soon.

So when it comes to giving your employees the tools they need to be successful and productive, it makes sense to migrate your existing software stack or purchase the software for your company through a dedicated service partner.

Our specialty is offering consulting services to help businesses utilize Atlassian software to its greatest potential. Atlassian is a company that develops software for organizational IT Service Management (ITSM) and collaboration tools for distributed, remote, or in-house teams, including Jira Software, Jira Service Desk, Confluence, Bitbucket. These are all tools that can help your teams work more productively and efficiently and allow remote or distributed teams to work more closely together.

Here are three (3) ways an Atlassian partner can help your remote teams:

1. End-to-end tech stack optimization and standardization

Today, our clients are already realizing the benefits of standardizing their business processes with Atlassian tools.  By leveraging a dedicated team to project manage, analyze, and implement your tech, your team members can focus on their actual deliverables and work that will move the needle in your business.

2. Dedicated customer support from Atlassian experts trained in Jira Software, Jira Service Desk, and Confluence

This is where the real time-saving happens. 

Have you been on a video call recently where one or more people had technical problems? It’s frustrating to not only be the person with the connection issues, but it also brings the whole team down for a period of time. 

This can happen within the software in your organization multiple times in similar ways. Our teams are specially trained to get to the root cause of issues at an enterprise and individual user level. By having a dedicated partner to service these issues, you can get your team back on track to focus on their real work.

3. Increased Collaboration and Integration Within and Between Teams: Final Goal

The average company of 200 to 500 employees in the US has 123 software applications in active status across their teams, departments, and business units. And with roles (like a project manager) that straddle multiple departments, some teams and individuals must learn and work in multiple tools to accomplish their work. This can lead to duplication of work, downtime on significant projects, and teams working from different handbooks to guide business decisions. 

Consolidation of these tools and processes with Atlassian can help close this vicious cycle and further improve productivity with your team when remote and in the office. 

– Written by Emily Bezak and revised by the e-Core consulting Marketing Team.