Kick off 2024 elevating your IT services at no cost*
A tailored roadmap for future-ready ITSM operations
By evaluating your organization’s ITSM processes and tools through gap analysis, we provide best practices guidance for process optimization.
Get a strategic roadmap for continuous improvement using Atlassian tools, ensuring optimal configuration and optimization of tools like Jira Service Management, complete with necessary automations, customizations, and integrations to meet your unique organizational needs.
With the ITSM Assessment by e-Core you:
Service Delivery Excellence
Orbit AI Catalyst
We empower our tech specialists with the right AI Agents to enhance their productivity, improve quality and accelerate delivery times significantly.
Robust Engagement Model
globally tested and validated in 24+ years of experience.
4.9
CSAT
Service Delivery Excellence
Orbit AI Catalyst
We empower our tech specialists with the right AI Agents to enhance their productivity, improve quality and accelerate delivery times significantly.
Robust Engagement Model
globally tested and validated in 24+ years of experience.
4.9
CSAT
Atlassian expertise
+17
yrs as an Atlassian partner
+85
Atlassian certifications and accreditations
+350
Atlassian experts
+1.5k
Atlassian projects
Cost efficiency
Cost savings
from 40 to 55%
Headquarters
in NY, delivery centers in
Brazil and Mexico
Real-time
collaboration
USA time-zone fit
We are a consulting and technology services partner that combines global experience with leading technologies to help customers drive business growth and transformation.
“What we thought would be an impossible task became possible once e-Core got involved. Their communication, flexibility and knowledge made it all possible. […] When you find a vendor that really understands your business and helps you, they become more than vendors – they become real partners. This is how we see e-Core”
“They are a team of proven innovators. e-Core’s results consistently exceed expectations. We continue to receive immensely positive feedback from our clients on the ease of use and sophistication of the technology. It’s excellent working with such a cutting-edge team of problem solvers.”
“Working with e-Core, we had a real-time, contextual, and predictable view of the project. We always knew where we were with the project. Our experience with e-Core was seamless and transparent.”