Webinar | What’s Next for Jira Service Management?
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e-Core | Ibirapuera Tower II, Ibirapuera Avenue, 2332 – 5th floor, Suite 51, Sao Paulo – SP
In this event, we will explore how to increase efficiency, productivity and organizational results through digitalization, task automation and the strategic use of artificial intelligence. You will see how these actions support process optimization, improved collaboration and the experience of employees and customers.
We will have a roundtable with special guests from different segments to share their success stories in transforming service management.
We will address:
How to structure and digitize service management
To ensure greater efficiency and productivity in the organization's day-to-day activities, aligning operations with the business's strategic objectives.
Transformation and automation of service processes:
Practical solutions to improve the customer and internal user experience, driving results and promoting agility in deliveries.
Artificial Intelligence and Automation
How virtual agents and intelligent automations can improve service quality, call categorization and problem resolution.