Three ways you can start using Atlassian Rovo today

Atlassian Rovo is the company’s AI-powered assistant, now available to all Premium and Enterprise customers as part of their subscription in Jira, Confluence, and Jira Service Management.

But while it sounds powerful, many teams are left wondering: Where should we start?

In this article, we break it down into three practical ways your support or product team can start using Rovo today, so you can immediately see the benefits of centralized knowledge, smarter automations, and better productivity.

What is Atlassian Rovo?

For starters, we need to understand What Atlassian Rovo really is. At its core, Rovo is designed to act as a centralized AI brain for your organization. 

Instead of searching through countless Confluence pages, Jira tickets, Slack threads, Google Drive folders, or GitHub issues, you can ask Rovo a question — and it will pull the most relevant, up-to-date information from across all connected tools.

For example, a new team member can ask, “How do I sign up for the company’s benefits plan?”. Instead of relying on a coworker or hunting through documents, Rovo provides the answer directly.

But Rovo is not just a search tool. It’s also a platform to automate tasks and build custom AI agents that work across your existing systems. 

That means less manual follow-up, fewer repeated questions, and faster delivery across teams.

Now that you understand what Rovo is and how it works, let’s explore the three most impactful ways you can start using it today to improve your team’s efficiency and simplify everyday work.

1. Unlock instant answers across all your tools

One of the easiest and most impactful ways to use Rovo right away is by tapping into its centralized knowledge search.

Imagine you’re a support agent trying to answer a customer’s question about a bug, or a product manager looking for the latest feature requirements. 

Instead of hunting through all applications, you simply ask Rovo, and it pulls the most relevant, updated information from all your connected systems.

This eliminates hours of back-and-forth and avoids duplicate work. 

To make the most of this feature, ensure your administrator has enabled Rovo and connected your key tools like GitHub, Gmail, or Slack.

If you’re serious about protecting sensitive company information while expanding these capabilities, check out our Atlassian Guard article for practical security strategies.

2. Use ready-to-go AI agents

Rovo comes preloaded with out-of-the-box agents that solve common challenges.

For example:
– The Content Summarizer can condense long Jira tickets or Confluence documents into short, actionable points.
– The Global Translator can instantly translate content, making it easier for distributed teams to collaborate.
– Specialized agents can search, extract, and report on specific issues across tools, cutting down on manual data-gathering.

You don’t need to be a technical expert to start using these agents — they’re designed to plug directly into your existing workflows.

If your team relies on Jira automation but often hits its limits, we recommend reading our Jira Automation Limits guide to discover smart strategies for overcoming these challenges and keeping your workflows efficient.

3. Build custom automations without coding

Perhaps the most exciting way to start using Rovo is by creating your own custom agents.

Let’s say you want to track Jira tickets that have been untouched for three days and automatically comment or escalate them. 

Or maybe you want an agent that monitors Confluence updates and pushes summaries to Slack.

With Rovo Studio, you can build agents tailored to your needs, no engineering background required. You define the trigger, the data sources, the action, and how the agent interacts with your tools.

Curious to see how this works in real life?

 👉 Watch the demo video to see a hands-on setup with practical examples.

Final thoughts

Whether you’re on a support team dealing with high ticket volume or a product team managing complex roadmaps, Rovo can help you work smarter, right out of the box.

Start by unlocking better search, explore the power of ready-made agents, and then push further by designing your own automations.

For even more inspiration on how companies bring innovation to life using the Atlassian ecosystem, check out our Fireside Chat podcast episode — it’s packed with expert insights.