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You may also listen to this episode on Spotify:

You may also listen to this episode on Spotify: 

In the first episode of e-Core’s Fireside Chat, our host and Managing Director Dan Teixeira led an engaging discussion with two industry experts: Filipe Barretto, e-Core’s AWS Global Practice Leader, and Bruno Vilardi, Solutions Architect at e-Core. Within 48 minutes, they explored how cloud computing has evolved from a mere technical tool to a strategic cornerstone influencing decision-making at the highest levels. Filipe Barretto started the conversation by shedding light on how perceptions of cloud computing have shifted over time. Drawing from his decade-long experience in the cloud ecosystem, Filipe emphasized how cloud technology has become instrumental in driving business agility and fostering innovation. Bruno Vilardi expanded on these insights, highlighting the diverse benefits of embracing cloud computing, including cost savings, improved staff productivity, and enhanced operational resilience. The conversation then shifted to the importance of industry-specific solutions and innovation within cloud computing. Filipe and Bruno discussed how businesses can identify and seize market opportunities by harnessing data-driven insights. They also showcased e-Core’s tailored approach to addressing specific business challenges through AWS/cloud solutions, emphasizing the importance of selecting the right tools and overcoming innovation barriers. Financial predictability and optimization in cloud operations were also key points of discussion, with a focus on FinOps practices. Filipe explained the concept of what is FinOps and its critical role in optimizing cloud-based solutions, while Bruno shared practical strategies for effectively managing cloud resources to drive down costs and enhance operational efficiency.

One critical element in making cloud work for business is to make it easy to use for both the users and your business. To ensure you are offering the best possible experience, UX (or user experience) needs to be a top concern. In this episode of the e-Core Connections podcast, our host Bruce Guptill and Marc Majers – lead UX researcher at Progressive Insurance, adjunct professor UXD at Kent State University, and author of “Make Your Customers Dance, discuss the things that need to be considered in UX planning, evolution, management and knowing how to work on these with our services partners. Other topics they get into include: Defining the term “user experience”, and why it might be time to rethink this and expand your idea of UX The danger of losing productivity and your competitive edge How often UX development and optimization requires outside assistance Plus, his long career of being a wedding DJ and how this inspired his book “Make Your Customers Dance” and how it relates to UX This episode will help you take the right next step when it comes to UX development or improvement in your business. Spotify Apple Podcast Google Podcast

One of the key elements of optimizing the cloud making sure it can keep up with an ever-increasing array of IT capabilities. But how do you make sure that is works for productivity software, help desks, infrastructure, microsservices, and much more? In this episode of the e-Core Connections podcast, our host Bruce Guptill and Rob Schafer – Principal for Channel ITSM Business Development at Atlassian, discuss the ins and outs of how IT organizations and how teams manage the delivery of IT services to their users. More conversation topics include:  How should enterprise IT and business leaders think about and define ITSM Typical needs by enterprises and key issues that need to be resolved The changing market realities And how enterprise IT and business leaders should work with partners to make ITSM valuable and sustainable This episode will help you make better choices for ITSM to keep your business running smoothly.