Tokenization of credit card information increases security for customers and reduces risks for global retailer

A major retailer sought to improve the security of its payment processing system by implementing a tokenization processor. The primary goal was to eliminate the need to store customer credit card information within the retailer’s infrastructure, thereby reducing the risks and costs associated with PCI compliance.



The Challenge

The retailer faced significant security risks and high costs related to storing sensitive credit card information and maintaining PCI compliance. Ensuring the security of customer data while managing compliance requirements was becoming increasingly complex and resource-intensive.

The Solution

The project involved implementing a tokenization processor by partnering with two tokenization service providers, TokenX and Spreadly. Instead of storing credit card information directly, the retailer now sends this data to the tokenization partners, who then provide a secure key. This key can be used to retrieve the original credit card information for transaction purposes, without the retailer ever storing sensitive data.

Results

• Significantly reduced the burden of maintaining PCI compliance
• Minimized the risk of data breaches
• Enhanced security of payment processing
• Allowed the retailer to focus on improving customer experience and operational efficiency