Webinar | How to make AI work for your support team

e-Core • May 23, 2025

Learn how to build a support model that makes AI truly effective

In this webinar, we explore what makes AI really effective in support operations, from automating routine tasks to improving resolution time and ticket routing.



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Key topics covered


We also share results from hybrid (AI + human) models, including up to 25% cost reduction and improved CSAT.

Meet the speakers

Adriele Radmann

IT Support Leader at e-Core, specializing in building customer support teams

Bernardo Costa

Service Delivery Manager specialized in Data, AI, and Cloud projects at e-Core.

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e-Core

We combine global expertise with emerging technologies to help companies like yours create innovative digital products, modernize technology platforms, and improve efficiency in digital operations.


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