How a digital inspection solution enhanced quality control for a manufacturing leader

e-Core • August 13, 2024

The challenge


A leading manufacturer faced significant challenges maintaining quality control throughout their production line. Poor issue control hindered process improvement and prevented productivity increases. The absence of a robust quality assurance system led to poor product quality, posing a risk to the brand’s reputation. Additionally, the manual registration of issues was prone to errors, making it difficult to identify and address process bottlenecks efficiently.


The solution: digital inspection


e-Core implemented a digital inspection solution to enhance quality control in the production line. This system was designed to log and analyze occurrences in real time, allowing quality control specialists to monitor and respond promptly. The digital platform recorded all relevant information and provided real time monitoring capabilities, enabling more effective responses to issues and facilitating productivity improvements.

Results


  • Improved Process Efficiency: The digital inspection solution significantly reduced errors and bottlenecks in the production line.
  • Enhanced Product Quality: Improved quality control resulted in higher product quality, reducing the risk of damage to the brand’s reputation.
  • Increased Productivity: The manufacturer experienced a notable increase in productivity due to more efficient issue tracking and resolution.
  • Stronger Brand Reputation: Consistent product quality and reduced errors strengthened the brand’s reputation in the market.


LET'S CONNECT

Ready to unlock your team's potential?

e-Core

We combine global expertise with emerging technologies to help companies like yours create innovative digital products, modernize technology platforms, and improve efficiency in digital operations.

You may also be interested in:

Transforming healthcare with data and AI portfolio alignment

How a health insurer brought structure to scattered AI efforts and turned them into results

By e-Core • August 14, 2025
A top insurer aligned data and AI to cut waste, speed up delivery, and turn preauthorization into a fast, accurate, real-time process.

Major Brazilian energy provider boosts scalability and efficiency with AWS

By e-Core • July 31, 2025
Energisa modernized 70 systems by migrating to AWS with e-Core’s support, gaining scalability, availability, and performance in the energy sector.

Best service desk tool: A practical comparison for smarter IT operations

By e-Core • July 22, 2025
Introduction In today’s digital economy, IT Service Management (ITSM) platforms are more than just support tools, they are strategic enablers that impact operational efficiency, user satisfaction, and business agility. With an increasing focus on automation, AI, and user-centric service delivery, selecting the right service desk solution has become a critical decision for CIOs, IT leaders, and digital transformation teams. Why choosing the right service desk tool matters The service desk is the heart of IT operations. Beyond resolving tickets, it supports governance, ensures compliance, and drives consistent service experiences. A well-chosen ITSM platform enables faster resolution, proactive problem management, better user engagement, and alignment with digital transformation goals. On the other hand, a misaligned tool can lead to inefficiencies, user dissatisfaction, and mounting operational costs.  When to use each tool Choosing the ideal tool depends on your organization’s size, IT maturity, integration needs, and strategic objectives: Jira Service Management (JSM): Best suited for organizations already using the Atlassian ecosystem or looking for agility and fast ROI. Strong in DevOps integration and automation via Rovo. ServiceNow : Preferred for large enterprises needing robust enterprise-grade features, deep AI capabilities, and high levels of customization. Ideal for those with higher budgets and complex service architectures. Freshservice: A favorite among mid-sized companies that need a full-featured ITSM without the complexity. Known for ease of use and rapid implementation. Zendesk: Strong contender for businesses that need multichannel support, especially customer-facing teams. Good choice for aligning IT support with customer experience. ManageEngine ServiceDesk Plus: Ideal for organizations needing strong ITIL compliance, asset management, and on-premise or hybrid deployment options.