Trainings
Jira Service Desk Agents
This course teaches Service Desk best practices It is specific for Agents that will work on the projects and reviews all available functionalities including...
Trainings
Jira System Administration
Learn how to manage Jira within your company Our course covers management of users, add-ons and system operations in a general scope We then dive deeper...
Trainings
Confluence System Administration
In this course you will learn how to manage Confluence within your company Going through the management of users, add-ons and system operations in a general...
Trainings
Confluence: Getting more from Confluence
In this course, attendees will learn to complete advanced user and space administration tasks that help them succeed when implementing a Confluence...
Trainings
Jira/Confluence Integration
In this course, attendees learn how to use Jira and Confluence together in ways that enable teams to manage projects seamlessly across the two...
Trainings
Jira Administration Part 1: Getting up and running
In this course, you learn the most important tasks to set up a new Jira instance (Jira Software, Jira Core or Jira Service Desk) You get hands-on experience...
Case
Fintech Adopts DevOps Practices to Promote Cultural Transformation
Adopting DevOps practices, Fintech optimized ALM processes It implemented cultural changes supporting faster deliveries, improved collaboration and better...
Case
American Nutrition Company improves ITSM with Jira Service Desk
Using Jira Service Desk our customer scaled its ability to deal with support, service requests and documentation processes and reduced unnecessary risks and...
Case
Merging Jira and Confluence Instances to Stabilize an Atlassian Environment
The company needed to improve support, visibility and enhancements for its Atlassian environment consolidating two instances with more than 100 projects and...
Case
Large Private Bank Merges Multiple Data-Rich Jira Instances Across Different Server Types
A large private bank with over $438 billion in assets, wanted to consolidate four different Jira instances to improve governance, security and audit...
