What’s Next for Jira Service Management?

Published: January 29, 2024

Thursday, February 8th, 2024

2 PM (EST)


Click here and register now!

Let's kick off 2024 updated about the trends affecting service management this year!

Are you ready to embark on a journey into the future of service management? Join us as we dive into the exciting world of Jira Service Management in this Atlassian exclusive webinar, sponsored by e-Core.

Discover Jira’s New Ranking in Forrester’s ESM Wave Report:

For many organizations, navigating the landscape of IT Service Management (ITSM) tools can be a daunting task. Atlassian’s Jira Service Management has not only risen to the challenge but has also earned a prominent place in Forrester’s WaveTM: Enterprise Service Management (ESM), Q4 2023. In this webinar, we’ll unveil the details of the report, breaking down the 24-criterion evaluation that identifies the most significant players in the ESM space.

A Sneak Peek into the Future:

Get ready for an exclusive preview of the exciting enhancements and features set to roll out in 2024. Grady and Ken will shed light on the advancements that Jira Service Management has in store, promising to elevate your service management practices to new heights.

Meet and Ask the Experts:

Have burning questions about Jira Service Management or the future of service management in general? We’ve got you covered! During the webinar, you’ll have the opportunity to ask your questions directly to Atlassian ITSM experts: ↓

Ken Connally | Head of Technical Product Marketing

Mr. Connally will share insights into what Jira Service Management is doing to redefine service management. He’ll also provide an exclusive look at upcoming product updates and explore the capabilities of AI within Jira.

Grady Gausman | Senior Product Marketing Manager, ITSM

Mr. Gausman will showcase the strengths of the platform and provide a brief demo. His expertise lies in understanding the challenges faced by today’s IT professionals and how Jira can support service management practices for diverse teams.

Can’t Make It Live? No Problem:

Register for free with our link, watch it at your convenience and stay ahead of the curve in the ever-evolving service management world.


We are a technology solutions partner for digital innovation and business transformation.
Talk to one of our consultants and learn how we can help you evolve and go further.